*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

We go where others won't, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life. I. JOB SUMMARY The QA Specialist I, Batch Release is responsible for performing duties related to the management of records relevant to the review and release of Batch Records for the CGMP operation of Emergent BioSolutions in Baltimore Camden Site. Our QA Department provides expertise in problem solving and process improvements. The QA Specialist I will interact with all departments to provide guidance necessary to maintain and improve CGMP compliance at the company. II. ESSENTIAL FUNCTIONS Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Batch Review and Release &bull; Coordinate batch record review and approval process. &bull; Critically reviews GMP documents such as: o Executed batch records for a variety of different functional areas o Analytical Testing Data o Microbial and Environmental Monitoring Data o WFI testing data o Equipment Data o Logbooks &bull; Performs SAP transactions which may include QA disposition of Intermediate Clinical and Commercial product for further manufacturing. &bull; Work on issues where analysis of situations or data requires an evaluation of multiple inputs. &bull; Resolve complex issues in creative and effective ways using a wide range of experience, professional concept and company objectives. &bull; Frequently interact with direct manager, subordinates, internal customers and other cross functional peers to gain alignment on sound quality decisions. &bull; Initiate non-conformance investigations &bull; Demonstrate strong organization skills related to priorities and workload. Ability to solve problems independently and within a team environment. &bull; Act in a trainer capacity for Batch Review activities for New Employees &bull; Review and Revise SOPs and Relevant Documents using Electronic DMS Quality Operations Support: &bull; Compile and communicate performance metrics and data trend analyses to senior management for Batch Review and Release relevant activities. Continuous Improvement &bull; Identify opportunities for improvement within scope of work. &bull; Serves as change agent for continuous improvement in operational excellence activities. Regulatory Inspection &bull; Provide logistical support and technical knowledge during regulatory and internal inspections of Emergent quality systems. The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management's assignment of essential functions. III. MINIMUM EDUCATION, EXPERIENCE, SKILLS &bull; BS or BA degree in Science or Engineering with 5-10 years of GMP experience with at least one year in an FDA regulated industry. &bull; Ability to manage multiple priorities and tasks in a dynamic environment. &bull; Excellent written and verbal skills. &bull; Ability to exercise judgment to determine appropriate corrective actions. &bull; Ability to exercise judgment for defined practices and policies in selecting methods and techniques for obtaining solutions. &bull; Ability to use computer programs such as an electronic document management system and SAP. &bull; Ability to make sound decisions regarding compliance-related issues with limited supervision. &bull; Strong leadership skills; high level of personal/departmental accountability and responsibility. &bull; Ability to work in a team environment. &bull; Working knowledge of CGMP. IV. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT CHARACTERISTICS Per CDC guidelines, Emergent strongly recommends that all employees working on site are vaccinated to help ensure their safety, as well as the safety of fellow employees. This includes the use of good judgment when determining when the CDC guidelines advise that you stay home when ill. There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate. Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions. Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce. Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law. Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy . Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions' approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.

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Specialist I, QA Batch Release

Phoenix, AZ, USA Req #20200 Wednesday, June 5, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first, second and third shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER

3460 Commerce Dr, Columbus, IN 47201, USA Req #20202 Wednesday, June 5, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust BASE PAY : $21.01 per hour plus $0.75 per hour shift differential RESPONSIBILITIES: <ul> <li> Check in newly received tooling/material. </li> <li> Maintain and pull repeat tooling: Printing plates and cutting dies </li> <li> Deliver required tooling to each machine before setup begins. </li> <li> Maintain Shop and shop equipment per 5S Standards. </li> <li> Works as part of a team in support of a manufacturing operation with a goal of increasing productivity while decreasing downtime and waste. </li> <li> Assume active role in overall plant facilities-related work. </li> <li> Position requires assisting all jobs on the plant floor. </li> <li> Follow all company safety rules and lock-out tag-out procedures. </li> <li> Maintain Shop and shop equipment per 5S Standards. </li> <li> May be required to stack parts up to 30 lbs. for a period of up to 12 hours. </li> </ul> BASIC QUALIFICATIONS: <ul> <li> High School Graduate or GED </li> <li> Be passionate about maintaining a safe work environment </li> <li> Able to pass pre-employment physical and drug test. </li> <li> Must be able to sit, stoop, and bend. </li> <li> Must be able to pull and stage tooling up to 85 lbs. </li> <li> Must be able to train and be certified for Scissor Lift use </li> <li> Must be able to manage inventory slot locations </li> <li> Must be able to work overtime and weekends as needed. </li> <li> Must be authorized to work in the U.S. </li> </ul> PREFERRED QUALIFICATIONS: <ul> <li> Experience in a packaging or other manufacturing environment. </li> <li> Experience in use of Scissor Lift </li> </ul> KNOWLEDGE, SKILLS & ABILITIES: <ul> <li> Must be willing to work closely on a day-to-day basis with other production personnel. </li> <li> Ability to share ideas with others to solve problems of essential importance. </li> <li> Excellent communication skills. </li> <li> Ability to work with multiple numbers and schedules </li> <li> Thrive in a cross-functional team environment. </li> <li> Work with a sense of urgency to reduce downtime of machines. </li> <li> Strong written and verbal communication skills. </li> <li> Requires basic computer skills </li> <li> Ability to work in a fast-paced environment and handle multiple requests simultaneously. </li> </ul> PHYSICAL DEMANDS: <ul> <li> Personal protective equipment - such as eye protection, hearing protection, foot protection, cut resistant gloves, or other special protective equipment - is necessary to reduce hazard exposure </li> <li> Regularly required to stand, walk, and talk or hear for up to 12 hours on a daily basis </li> <li> Ability to push, pull, bend, and stoop repetitively </li> <li> Required to use hands and arms to reach, stack and turn with repetitive motion </li> <li> Also required to stoop, kneel, and or crouch </li> <li> Must regularly lift and/or move up to 85 lbs. </li> <li> Specific vision abilities required include close vision and distance vision </li> </ul> BENEFITS: <ul> <li> Excellent Medical, Dental, and Vision </li> <li> 401k with company match </li> <li> Retirement Savings Plan </li> <li> Quarterly Attendance Bonus </li> <li> Annual Gainshare Bonus </li> <li> Company-paid life insurance </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Tooling Specialist - 2nd Shift

6479 Chupp Rd, Lithonia, GA 30058, USA Req #19990 Wednesday, June 5, 2024 A s a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a Material Handler/Forklift Operator (2 Openings) at our Atlanta Specialty plant in Lithonia GA. Responsibilities: Operate a forklift safely and efficiently. Operates wrapping equipment when necessary. Keeps stock and materials in orderly fashion. Unloads and loads goods/products on trucks. Documents materials unloaded and taken off trucks to the correct location. Works as a member of the Shipping/Warehouse Department to achieve the best quality results. Responsible for pulling job for production, inbound forms, inventory tags and counts on materials received or shipped. Assists other shipping and receiving material handlers to balance the workload, organize warehouses and perform general cleaning. Follows rules and procedures relative to the safe and efficient operation of the forklift, also including reporting any missing, broken, bent or worn parts of forklift to supervisor and/or maintenance. Drives backwards with high load for proper visibility. Alert to any obvious defects of incoming material. Questionable units will be set aside for further inspection. Stacks carefully in warehouse to prevent product damage. Adheres to all safety and work rules, company policies and procedures. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Basic Qualifications: At least 6 months prior experience operating a forklift. Be passionate about maintaining a safe work environment. Able to pass pre-employment background check and drug test. Must be able to sit, stoop, and bend. Ability to work any shift, including overtime and weekends as needed. Must be authorized to work in the U.S. Ability to work in manufacturing environment, with varying temperatures based on season, around machinery, and heavy forklift traffic. Ability to obtain and maintain PCA certified forklift license. Preferred Qualifications: High school diploma/GED. Experience operating a forklift in a production, assembly, pick/pack work environment. Experience moving material not on pallets with a forklift. Knowledge, Skills & Abilities: Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to work independently and within a team, effectively communicating with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Material Handler/Forklift Operator

<div> Senior Site Manager, MS Site Management POSITION PROFILE Accountable for daily operations of medium to large team that may include a complex site or/and multiple sites. Ensures contract compliance of contracted services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducts performance management that includes employee counseling Job Duties and Responsibilities � Responsible to manage daily operations of a medium-large size site while managing a medium large team of direct reports � Prioritizes complex projects while effectively managing multiple and competing priorities. � Fosters an inclusive and high performing team environment in which SLA objectives are met. � Expert knowledge of Ricoh's products and offerings. Consistently consults and displays insights � into strategic and tactical issues by actively seeking input of counterparts in other business units � and businesses. � Improves quality of operations while consistently applying effective implementation and � management of RICOH Service Excellence tools. � Responsible for staffing and performance management of assigned site personnel and assigned � Field Service Representative staff. � Creates and maintains a customer-focused environment with regular end-user feedback and � customer satisfaction surveys, with active Commitment Action Document. � Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and � Deadline standards and compliance, utilizing tools and best practices. � Ensures that location is properly staffed by promoting effective use of internal recruiting and � selection process to attract and hire talent. � Motivates employees and recognizes their accomplishments in a timely manner leveraging the � Ricoh Recognition programs. � Identifies and recommends high performers for succession planning. Responsible for employee � retention, performance management and employee counseling. � Identify training and performance planning targets through the development of assigned staff � through Individual Development Plan Management, along with succession planning, and � mentorship. � Focus is on business retention, customer service, high performing team, and profitable growth. � Able to support, lead and manage team through all phases of Change Management. � Understand complex and detailed processes, seeks ways to improve operational effectiveness, � conducts root cause analysis, and issue resolutions to ensure optimal customer satisfaction. � Identify gaps/scope creep in service delivery and adjust process documentation to work within � the client or Ricoh framework, with support of AOM/ESM or NOM. � Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and � communicating with sales department. � Maintains formal contact with the customer on a daily basis in MS and as needed in BIS. � Clearly communicates job expectations/consequences of direct reports by training, constraining, coaching, counseling, directing, evaluating the work and efficiency of subordinates to � increase their work output and work quality. � Acts as a consultant to customer in improving business processes through workflow � enhancements and appropriate services � Collaborates with other leaders, team members, and internal or external customers to � implement a solution or initiative. � Able to support, lead and manage team through all phases of Change Management, with � support of AOM/ESM or NOM. � Suggests, develops, and implements process improvements that increase quality or � productivity. � Completes Monthly Operations Review, site reports and other paperwork as necessary. � Supports QSMs. � Is responsible for creating/conducting site required reporting, customer presentations and � business reviews to ensure alignment with contractual requirements and value add reporting. � Performs other duties as assigned Additional Pay Details: This Position pays $65,000 - $75,000 Annually QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: � High school or GED is required. � 5+ years of work experience in a related field (B2B and/or technical). � Previous 2 years of managerial work experience strongly preferred. � Previous 5 years Customer facing work experience required. � Demonstrated high level knowledge and understanding of technology. � Off 360 proficient user KNOWLEDGE, Skills And Abilities � Strategical facilitator of complex issues � Ability to present to a large-sized group � Complex-Problem Solving Skills � Demonstrates managerial courage � Expert Customer Service skills � Expert Technical aptitude � Expert Written and Verbal Communication skill Working Conditions, MENTAL aND PHYSICAL DEMANDS � Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. � Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information. � Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. � Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Senior Site Manager, MS Site Management

<div> Site Leader POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. Job Duties and Responsibilities <ul> <li>Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mai Equipment</li> <li>May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail.</li> <li>Acts as a go to person for a small team of employees, while assisting with job assignment, scheduling of projects, supervising mandatory break times and by reporting and escalating facility related issues to assigned leadership</li> <li>Is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned.</li> <li>Responsible for training and development of assigned staff</li> <li>Handles formal contact with the customer on a daily basis</li> <li>Responsible for effective implementation and management of RICOH Service Excellence programs.</li> <li>Analyzes problems with minimum guidance, while managing the resolution.</li> <li>Understands contractual Service Level Agreements, tracks progress, and can execute and report compliance and performance improvement measures effectively to customer key contacts.</li> <li>Assists assigned leadership with recruiting, staffing and performance management of site personnel.</li> <li>Maintains positive internal working relationships with all department employees by communicating in a professional manner,</li> <li>Provides training on workflow and machine operations when necessary.</li> <li>Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.</li> <li>Meets quality and deadline standards by the effective use of job scheduling practices.</li> <li>Maintains efficient workflow by holding team members accountable for quality and efficiency of their work.</li> <li>Facilitates resolution of issues concerning pricing, orders-in by interacting and communicating with sales department.</li> <li>Completes site reports and other paperwork on time and accurately.</li> <li>May maintain daily routine functions to include creating/completing work orders, contractor, monitoring, inspections, reporting facility related issues, lending support as required.</li> <li> May include interaction with contracted vendors, facility management and occupants.</li> <li>May be responsible for office supply inventory re-ordering.</li> <li>May be responsible for Conference room coordination and A/V equipment resource management.</li> <li>Completes month-end management report in the absence of Site Manager.</li> <li> Assist the assigned AOM/ESM or NOM with training and development of site personnel.</li> <li>Place requisitions for site products and supplies by utilizing Oracle's iProcurement application.</li> <li>Performs other duties as assigned</li> </ul> QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires:<ul> <li>High school or GED is required.</li> <li>2+ years of experience in a related field (B2B and/or technical).</li> <li>Previous training experience strongly preferred.</li> <li>Previous 2+ years Customer facing work experience required.</li> <li>Demonstrated proficient knowledge and understanding of technology.</li> </ul> Knowledge, Skills And Abilities <ul> <li>Tactical facilitator of processes</li> <li>Ability to present to a small group</li> <li>Moderate Problem-Solving Skills</li> <li>Intermediate Customer Service skills</li> <li>Intermediate Technical aptitude</li> <li>Intermediate Written and Verbal Communication skills</li> </ul> Working Conditions, MENTAL AND PHYSICAL DEMANDS <ul> <li>Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level</li> <li>Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction </li> <li>Prepare, provide, and convey diversified information</li> <li>Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).</li> <li>Moderate dexterity </li> <li>Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Shift Supervisor

Clinical Applications Specialist POSITION PROFILE The Clinical Applications Specialist role is to promote and sell 3D anatomic modeling services to healthcare providers. This role will identify new sales leads for Ricoh 3D products, travel to customer locations to demonstrate products to potential buyers and provide services to existing customers. In addition, the position will work with healthcare practitioners to educate them on the use of Ricoh 3D solutions and to help them solve problems and utilize design thinking to create novel solutions for them. To ensure success a clinical applications specialist will create and maintain an extensive sales network and demonstrate experience as a salesperson in the medical device field. The clinical specialist should become widely known and be a trusted brand ambassador for Ricoh 3D for healthcare and its services. JOB DUTIES AND RESPONSIBILITIES <ul> <li> Identify potential buyers and cultivate sales pipeline. </li> <li> Travel to clinical care locations to drive Ricoh 3D for Healthcare sales activities. </li> <li> Work with internal departments regarding product features, functionalities, and drive utilization of On-Demand or On-Premises (Point of Care) 3D anatomic modeling services </li> <li> Maintaining sales records within CRM or tracking document </li> <li> Meet and exceed sales metrics. </li> <li> Conducts events and programs to educate clinical staff on the use of patient specific solutions provided by Ricoh 3D. </li> <li> Works closely with Ricoh production staff and Point of Care Staff to drive business and insure maximum customer satisfaction. </li> <li> Accommodate the rapidly changing schedules of healthcare professionals in setting appointments </li> <li> Memorize product features/advantages/benefits, unique selling points, and present their functionalities, using applicable medical terminology. </li> <li> Conduct post-sale training sessions to individual product users, professional teams, or healthcare departments. </li> <li> Manages and provides as required weekly updates, accurate territory sales forecast, monthly status reports, and quarterly sales projection reports as required. </li> <li> Familiar with standard concepts, practices, and procedures within medical device and healthcare field. Relies on experience and judgment to plan and accomplish goals. </li> <li> Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. </li> <li> Maintain existing customer networks and informing customers of upgrades or new product lines or indications. </li> <li> Analyze competitor products and highlight Ricoh's unique product features in sales pitches </li> <li> Complete sales contracts, expedite purchase orders, and ensure seamless supply. </li> <li> Responsible for services revenue and profit growth for Ricoh 3D for Healthcare of assigned territory. </li> <li> Conducts business as a representative of Ricoh 3D for Healthcare with the highest ethical and professional standards. </li> <li> Other duties as assigned </li> </ul> QUALIFICATIONS (Education, Experience, and Certifications) Typically Required: <ul> <li> Bachelor's degree in marketing, biology, biomedical engineering, pre-medical, anatomy, mechanical engineering, or another technical/business field </li> <li> 5+ years of Sales, research, or clinical experience in a medical field </li> <li> Additive manufacturing experience (desired) </li> <li> Experience with working in a clinical environment </li> </ul> KNOWLEDGE, SKILLS AND ABILITIES <ul> <li> Valid driver's license and a clean driving record </li> <li> Exceptional sales skills and the ability to demonstrate product features </li> <li> Knowledge or key medical procedure, anatomy/physiology/pathology, and knowledge of generalized medical terminology </li> <li> Extensive experience in identifying new customers, negotiating deals, and meeting sales targets </li> <li> Experience in recordkeeping and managing sales contracts </li> <li> Willingness to travel extensively and to be away from home, when required </li> <li> Excellent communication and interpersonal skills suited to medical professionals </li> </ul> WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS <ul> <li> Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level. </li> <li> Work is mostly sedentary, but does require walking, standing, bending, reaching, lifting or carrying objects that typically weight less than 10 lbs. (e.g., papers, books, files and small parts, etc.). </li> <li> Requires moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, etc.). </li> <li> Requires daily customer site visits whose locations may or may not be serviced by public transportation. </li> <li> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </li> </ul>

Technical SME, Clinical Applications

<div> Senior Manager II, Deal Capture POSITION PROFILE The Deal Capture Manager is responsible for securing new business opportunities for Ricoh through effective management of all phases of the business development lifecycle, from opportunity identification to proposal submission and contract implementation. The Deal Capture Manager will be closely aligned with the Sales organization, directly supporting strategic services pursuits within top Strategic accounts, both domestic and global. Primary focus will be to directly engage with customer executive teams and business owners to articulate the strategic and financial impact that Ricoh solutions can deliver to their organizations. The Deal Capture Manager will develop C-level account strategies with Sales leaders and value propositions, success metrics, investment justifications, deal structures and commercial proposals for our most strategic opportunities. The Deal Capture Manager will play a pivotal role in overseeing the details and execution of business deals, ensuring that they are profitable, align with company objectives, and adhere to legal and operational standards. This leader will develop and execute win strategies, understand customer requirements, and collaborate with sales, finance, legal, and operations teams to streamline the deal process and ensure consistency in the way deals are managed. The Deal Capture Manager will directly manage proposal and pricing resources assigned to these strategic deal pursuits, with accountability for developing and executing winning strategies. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Opportunity Identification and Qualification: Identify, research, and evaluate new business opportunities to determine their alignment with Ricoh's strategic objectives.</li> <li>Win Strategy Development: Collaborate with Sales to execute short- and long-term C-level account strategies, value propositions, investment justifications, and deal structures for strategic opportunities within Ricoh's strategic customers.</li> <li>Value Proposition: Formulate and execute winning strategies, including developing differentiators, understanding customer pain points, and aligning the Ricoh's strengths with customer needs and objectives.</li> <li>Capture Planning: Lead the development of detailed capture plans, outlining the strategy, schedule, resources, and budget required to pursue a particular opportunity.</li> <li>Coordination with Stakeholders: Collaborate with multiple internal departments such as legal, finance, and operations to ensure all aspects of the deal are aligned and feasible, including appropriate resource allocation to deliver committed outcomes.</li> <li>Proposal Development: Manage and oversee the entire proposal development process, ensuring that the final submission is of high quality, compliant, and timely. This will involve working closely with proposal writers, technical experts, and other team members and stakeholders.</li> <li>Review and Approval: Review deal terms and conditions, ensuring they adhere to company policies and meet operational and financial standards, including executive presentation of non-standard deals.</li> <li>Customer Presentations: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities.</li> <li>Negotiation Support: Assist the sales and legal teams in negotiations by providing insights, data, and strategy guidance.</li> <li>Documentation and Compliance: Ensure all deal documentation is complete, accurate, and stored appropriately. Check for compliance with legal and regulatory standards.</li> <li>Market and Competitive Analysis: Conduct market research to analyze and understand industry trends, competitor strengths, weaknesses, and strategies to refine the company's approach and positioning, as well as evaluate customer alternatives of insourcing or alternate solutions.</li> <li>Risk Management: Identify and quantify potential risks in the capture process and implement strategies to mitigate them. Include risk assessment in financial analysis of the proposed opportunity, modifying financials accordingly to account for level of risk accepted.</li> <li>Continuous Learning: Stay updated with industry trends, emerging technologies, and changes in the competitive landscape.</li> <li>Post-Submission Activities: Lead post-proposal submission activities such as transition to the implementation teams, change order process, contract updates, expansion opportunities.</li> <li>Deal Analysis: Conduct post-deal analyses to determine profitability, lessons learned, and areas for improvement in the deal-making process.</li> <li>Reporting: Generate regular deal variance reports on deal volume, profitability, and other relevant metrics for senior management.</li> <li>Process Improvement: Continuously evaluate and refine the deal management process, ensuring efficiency and alignment with changing business needs.</li> </ul>QUALIFICATIONS (Education, Experience, and Certifications)<ul> <li>Bachelor's degree in Business, Marketing, Finance, or a related field. Advanced degrees or certifications preferred.</li> <li>Proven experience in a similar role, ideally within Business Process Services.</li> <li>Experience developing B2B bid strategies for BPO, SaaS, and other services.</li> <li>Knowledge of SaaS revenue recognition rules.</li> <li>Project Management experience.</li> </ul>KNOWLEDGE, SKILLS, AND ABILITIES<ul> <li>Strong understanding of the business development lifecycle, from opportunity identification to proposal submission.</li> <li>Ability to lead teams of both direct reports and cross-functional stakeholders accountable for results.</li> <li>Strong understanding of contract law, financial principles, and business operations.</li> <li>Excellent interpersonal and communication skills.</li> <li>Ability to build and maintain strong working relationships with sales teams</li> <li>Ability to work collaboratively with cross-functional teams and manage complex deals.</li> <li>Strong analytical, organizational, and leadership abilities.</li> <li>Ability to work under pressure and meet tight deadlines.</li> <li>Proficiency in relevant software tools, including CRM platforms and contract management systems.</li> <li>Possesses excellent knowledge of revenue recognition, contract management, and deal structures.</li> <li>Experienced in building tools, modeling frameworks, and workflow management.</li> <li> Able to tolerate ambiguity, be flexible and adaptable, and make quick course corrections when necessary.</li> <li>Results oriented, passionate and demonstrates a bias to action.</li> <li>Able to lead others, set appropriate expectations and hold people accountable.</li> <li>Able to learn the technical capabilities of the product and translate that knowledge into benefits for a customer.</li> <li>Self-starter, highly analytical, with sound decision-making skills.</li> </ul>WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS<ul> <li>Standard office requirements.</li> <li>Some travel (less than 20%).</li> <li>Work assignments are highly diversified. New alternatives are regularly developed. There is often no precedent established for problems encountered. Work has some occasional stress due to periodical or cyclical workload pressures.</li> <li>Interprets, comprehends, and applies complex material, data, and instruction �&bull; prepares, provides, and conveys diversified information, which may be of a technical nature.</li> </ul> <div> Additional Pay Details <div> Compensation Range <div> $140k - $165K Per Year <div> Bonus Eligible The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div></div></div></div></div>

Senior Manager II, Deal Capture

<div> Senior Manager II, Deal Capture POSITION PROFILE The Deal Capture Manager is responsible for securing new business opportunities for Ricoh through effective management of all phases of the business development lifecycle, from opportunity identification to proposal submission and contract implementation. The Deal Capture Manager will be closely aligned with the Sales organization, directly supporting strategic services pursuits within top Strategic accounts, both domestic and global. Primary focus will be to directly engage with customer executive teams and business owners to articulate the strategic and financial impact that Ricoh solutions can deliver to their organizations. The Deal Capture Manager will develop C-level account strategies with Sales leaders and value propositions, success metrics, investment justifications, deal structures and commercial proposals for our most strategic opportunities. The Deal Capture Manager will play a pivotal role in overseeing the details and execution of business deals, ensuring that they are profitable, align with company objectives, and adhere to legal and operational standards. This leader will develop and execute win strategies, understand customer requirements, and collaborate with sales, finance, legal, and operations teams to streamline the deal process and ensure consistency in the way deals are managed. The Deal Capture Manager will directly manage proposal and pricing resources assigned to these strategic deal pursuits, with accountability for developing and executing winning strategies. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Opportunity Identification and Qualification: Identify, research, and evaluate new business opportunities to determine their alignment with Ricoh's strategic objectives.</li> <li>Win Strategy Development: Collaborate with Sales to execute short- and long-term C-level account strategies, value propositions, investment justifications, and deal structures for strategic opportunities within Ricoh's strategic customers.</li> <li>Value Proposition: Formulate and execute winning strategies, including developing differentiators, understanding customer pain points, and aligning the Ricoh's strengths with customer needs and objectives.</li> <li>Capture Planning: Lead the development of detailed capture plans, outlining the strategy, schedule, resources, and budget required to pursue a particular opportunity.</li> <li>Coordination with Stakeholders: Collaborate with multiple internal departments such as legal, finance, and operations to ensure all aspects of the deal are aligned and feasible, including appropriate resource allocation to deliver committed outcomes.</li> <li>Proposal Development: Manage and oversee the entire proposal development process, ensuring that the final submission is of high quality, compliant, and timely. This will involve working closely with proposal writers, technical experts, and other team members and stakeholders.</li> <li>Review and Approval: Review deal terms and conditions, ensuring they adhere to company policies and meet operational and financial standards, including executive presentation of non-standard deals.</li> <li>Customer Presentations: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities.</li> <li>Negotiation Support: Assist the sales and legal teams in negotiations by providing insights, data, and strategy guidance.</li> <li>Documentation and Compliance: Ensure all deal documentation is complete, accurate, and stored appropriately. Check for compliance with legal and regulatory standards.</li> <li>Market and Competitive Analysis: Conduct market research to analyze and understand industry trends, competitor strengths, weaknesses, and strategies to refine the company's approach and positioning, as well as evaluate customer alternatives of insourcing or alternate solutions.</li> <li>Risk Management: Identify and quantify potential risks in the capture process and implement strategies to mitigate them. Include risk assessment in financial analysis of the proposed opportunity, modifying financials accordingly to account for level of risk accepted.</li> <li>Continuous Learning: Stay updated with industry trends, emerging technologies, and changes in the competitive landscape.</li> <li>Post-Submission Activities: Lead post-proposal submission activities such as transition to the implementation teams, change order process, contract updates, expansion opportunities.</li> <li>Deal Analysis: Conduct post-deal analyses to determine profitability, lessons learned, and areas for improvement in the deal-making process.</li> <li>Reporting: Generate regular deal variance reports on deal volume, profitability, and other relevant metrics for senior management.</li> <li>Process Improvement: Continuously evaluate and refine the deal management process, ensuring efficiency and alignment with changing business needs.</li> </ul>QUALIFICATIONS (Education, Experience, and Certifications)<ul> <li>Bachelor's degree in Business, Marketing, Finance, or a related field. Advanced degrees or certifications preferred.</li> <li>Proven experience in a similar role, ideally within Business Process Services.</li> <li>Experience developing B2B bid strategies for BPO, SaaS, and other services.</li> <li>Knowledge of SaaS revenue recognition rules.</li> <li>Project Management experience.</li> </ul>KNOWLEDGE, SKILLS, AND ABILITIES<ul> <li>Strong understanding of the business development lifecycle, from opportunity identification to proposal submission.</li> <li>Ability to lead teams of both direct reports and cross-functional stakeholders accountable for results.</li> <li>Strong understanding of contract law, financial principles, and business operations.</li> <li>Excellent interpersonal and communication skills.</li> <li>Ability to build and maintain strong working relationships with sales teams</li> <li>Ability to work collaboratively with cross-functional teams and manage complex deals.</li> <li>Strong analytical, organizational, and leadership abilities.</li> <li>Ability to work under pressure and meet tight deadlines.</li> <li>Proficiency in relevant software tools, including CRM platforms and contract management systems.</li> <li>Possesses excellent knowledge of revenue recognition, contract management, and deal structures.</li> <li>Experienced in building tools, modeling frameworks, and workflow management.</li> <li>Able to tolerate ambiguity, be flexible and adaptable, and make quick course corrections when necessary.</li> <li>Results oriented, passionate and demonstrates a bias to action.</li> <li>Able to lead others, set appropriate expectations and hold people accountable.</li> <li>Able to learn the technical capabilities of the product and translate that knowledge into benefits for a customer.</li> <li>Self-starter, highly analytical, with sound decision-making skills.</li> </ul>WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS<ul> <li>Standard office requirements.</li> <li>Some travel (less than 20%).</li> <li>Work assignments are highly diversified. New alternatives are regularly developed. There is often no precedent established for problems encountered. Work has some occasional stress due to periodical or cyclical workload pressures.</li> <li>Interprets, comprehends, and applies complex material, data, and instruction </li> <li>Prepares, provides, and conveys diversified information, which may be of a technical nature.</li> </ul> <div> Additional Pay Details <div> Compensation Range <div> $145k - $165k Per Year <div> Bonus Eligible The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div></div></div></div></div>

<div> Legal Receptionist & Switchboard POSITION PROFILE Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services. Job Duties and Responsibilities<ul> <li>Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach</li> <li>Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times</li> <li> Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.</li> <li>Engages in company and community service events or firm initiatives, philanthropies</li> <li>Performs light clerical/admin asst duties:</li> <li>Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required </li> <li>Prepares documents, maintains files and calendars, schedules appointments and meetings as required.</li> <li>Prepares legal documents and correspondence from draft or dictated text as required.</li> <li>Manages calendars and assists in meeting deadlines as required</li> <li>Provides light housekeeping duties, maintaining an organized work space</li> <li> Provides "value added" services as approved by Site Manager/Supervisor</li> <li>Builds professional relationships with clients as well as employees within the firm</li> <li>Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture</li> <li>Understands firm culture and expectations in regards to greeting clients and other visitors to the firm</li> <li>Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm</li> <li>Monitors whereabouts of attorney's and staff in order to appropriately handle telephone calls, visitors and / or questions</li> <li>Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.</li> <li>Maintain professional appearance and cleanliness of firm lobby</li> <li>Orders supplies when necessary, organize supply room, supply closets etc.</li> <li>Performs light hospitality when necessary, coffee, water, order food, drinks</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience and Certifications) Typically Required:<ul> <li>High school diploma required</li> <li>Two years of related business experience preferred, strong preference for Admin experience particularly in a law firm/legal environment</li> <li>Associate Degree or Bachelor's degree preferred</li> </ul>KNOWLEDGE, Skills And Abilities<ul> <li>MS Office Suite experience, specifically Word, Excel and Power Point</li> <li>Excellent customer service skills and detail oriented</li> <li>Ability to handle multiple tasks simultaneously</li> <li>Demonstrated organizational and communications skills</li> <li>Proactive attitude</li> </ul>Working Conditions, MENTAL AND PHYSICAL DEMANDS<ul> <li>Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level</li> <li>Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information</li> <li>Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).</li> <li>Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> </ul> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Legal Receptionist & Switchboard

<div> AI Systems Intern, Digital Services Center POSITION PROFILE <div> We are seeking an AI Systems Intern to join our team. The intern will be responsible for creating comprehensive reports and studies of AI systems, both in production and development stages. This role involves documenting, analyzing costs, creating visualizations, and providing detailed explanations to stakeholders. The intern will play a crucial role in ensuring that complex AI concepts are communicated clearly to various audiences, including sales and marketing teams. They will assist in the completion of projects while learning in a professional environment. JOB DUTIES AND RESPONSIBILITIES <ul> <li> Supports the specific functional area on special projects </li> <li>Develop reports and studies on AI systems in production and development.</li> <li>Document AI systems thoroughly, including technical specifications and operational details.</li> <li>Conduct cost analysis and provide financial insights related to AI systems.</li> <li>Create visualizations to illustrate data and concepts effectively.</li> <li>Explain complex AI concepts in a manner understandable to a wide audience.</li> <li>Collaborate with stakeholders to ensure clear communication and understanding of AI systems.</li> <li>Emphasize the dissemination of information in accessible language for diverse parties, including sales and marketing teams.</li> <li> Works closely with assigned manager to learn and understand the diverse issues of the assigned function </li> <li> Researches, provides analysis, and offers solutions relating to a variety of functional projects </li> <li> Assists with daily activities of assigned function </li> <li> May perform a variety of tasks at the direction of the management team </li> <li> Performs other duties as assigned </li> </ul> QUALIFICATIONS (Education, Experience, and Certifications) <ul> <li> Student must be currently enrolled in an accredited college or university or recently graduated within one calendar year of the program deadline. </li> <li>Currently pursuing a degree in Computer Science, AI, Data Science, or a related field.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to explain complex technical concepts in simple terms.</li> <li>Knowledge of AI systems and their applications in various industries is a plus.</li> <li> Students required to be enrolled or have received a degree in a related major in the department of interest and posses some former work or internship experience </li> <li> Students must have a cumulative GPA of 3.0 or higher </li> <li> Students are to successfully complete all required screenings prior to hire </li> </ul> KNOWLEDGE, SKILLS AND ABILITIES <ul> <li> Strong computer skills Excel, Word, Power Point, etc. </li> <li> Detail oriented and organized. </li> <li> Excellent interpersonal and written communication skills. </li> <li> Highly motivated with the ability to multi-task </li> </ul> WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS <ul> <li> Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. At times may require heavy travel. </li> <li> Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information. </li> <li> Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). </li> <li> Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. </li> </ul> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div></div>

AI Systems Intern, Digital Services Center

<div> Site Coordinator, SCA POSITION PROFILE Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. Job Duties and Responsibilities �&bull; Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment �&bull; May be responsible for: Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail �&bull; Handles formal contact with the customer, on a daily basis. �&bull; Responsible for effective implementation and management of RICOH Service Excellence programs �&bull; Understands how to operate the required equipment/software efficiently to achieve service level agreements. �&bull; Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies. �&bull; May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. �&bull; May include interaction with contracted vendors, facility management and occupants. �&bull; May be responsible for office-supply inventory re-ordering. �&bull; May be responsible for Conference room coordination and A/V equipment resource management. �&bull; Maintains positive internal working relationships with all department employees by communicating in a professional manner. �&bull; Collects and provides data to assigned leadership and customer. May include completing monthly reports to customers with support from assigned leadership. �&bull; Ensures financial responsibilities are met. �&bull; Performs other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: �&bull; High school or GED is required �&bull; 1+ years of experience in a related field (B2B and/or technical) �&bull; Previous 1+ year Customer facing work experience required �&bull; Demonstrated knowledge and understanding of technology KNOWLEDGE, SKILLS, AND ABILITIES � Tactical thought processing � Ability to present to a small group � Moderate Problem-Solving Skills � Basic Customer Service skills � Basic Technical aptitude � Basic Written and Verbal Communication skill WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level �&bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information �&bull; Some physical effort required. Work may be sedentary, but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, �&bull; iles and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Print Production Specialist

<div> Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. . Job Duties and Responsibilities &bull; An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area &bull; Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices. &bull; Support the Field Implementation Managers with the implementation of new customer accounts and service expansions. &bull; Assists with onboarding new team members and cross training peers &bull; Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area. &bull; Routinely inspects Site Procedures Guide for accuracy and compliance &bull; Knowledgeable of all contracted services within assigned customer accounts &bull; Performs daily visual inspection of site services and Ricoh and customer compliancy to safety. &bull; Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external. &bull; May require "standing in" for absences or vacations of the onsite resources, that may also include site management. &bull; Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts. &bull; Creates and maintains a customer-focused environment. &bull; Responsible for customer satisfaction by engaging end-user feedback. &bull; Responsible for escalating customer issues to ESM/AOM and supporting the resolution to completion. &bull; Communicates effectively and responds quickly to customer and end user communication &bull; Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed &bull; Performs other duties as assigned Qualifications (Education, Experience and Certifications) &bull; Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred &bull; Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles &bull; May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy. &bull; Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. &bull; Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements. KNOWLEDGE, SKILLS AND ABILITIES &bull; Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers. &bull; Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency. &bull; Possesses basic math skills. &bull; Possesses judgment in making sound justifiable decisions and taking action in solving problems. &bull; Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards. &bull; Possesses commitment to task by having started and persisted with specific courses of action. &bull; Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances. &bull; Possesses working knowledge of account services to facilitate job scheduling. &bull; Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources &bull; Possesses ability to resolve customer related issues. &bull; Possesses ability to troubleshoot and coordinate problem resolution. &bull; Possesses proficiency in the use of Microsoft and computers. &bull; Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift &bull; Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS &bull; Typically, an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level &bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction &bull; prepare, provide and convey diversified information &bull; Working conditions regularly expose individuals to conditions that could result in minor cuts &bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. &bull; Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. &bull; Specific vision abilities required by this job include close vision &bull; Frequent local car travel &bull; While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required. Some sites may open at 6AM and some may not close until 7PM or later with other locations that are open on the weekend and other times may vary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Area Customer Service Coordinator

Corporate HR Specialist <div> Manager I, Operations POSITION PROFILE Provides leadership, training, and direction of personnel to ensure jobs are completed and meet company quality standards, client job specifications and deadline dates at the lowest production costs by effectively supervising assigned personnel, equipment operation and work flow. The LDS Operations Manager, Il position is responsible for revenue greater than $200,000 per month. . JOB DUTIES AND RESPONSIBILITIES Ensures jobs are completed according to company quality standards, client job specifications and customer requested deadline, by effectively supervising assigned personnel, equipment operation and workflow. Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the senior management. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Responsible for ensuring that client deadlines are met. Ultimately responsible for contract compliance, HR compliance, and financial compliance. Meets training objectives and follows up on employee training progress and performance. Clearly communicates job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality. Makes employee safety a daily focus by designating employee safety committee and following recommendation of the company's Injury Management Program. Takes ownership of employee performance by regularly scheduling coaching time to work with marginal performers. Maintains adequate and quality personnel by interviewing, hiring, and by doing performance reviews; ensuring internal job openings are posted. Motivates employees and recognizes accomplishments in a timely manner. Maintains positive internal working relationships with all department employees by communicating in a professional manner and by providing constructive feedback. Promotes and environment of integrity and responsibility in the workplace by creating a work environment where they "lead by example." Completes required reports and other paperwork. Performs other duties as assigned. Responsible for managing financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement. Responsible for managing P&L. Digital expertise. Fosters a positive work climate by developing a relationship between the Production Department and the Sales Department . QUALIFICATIONS (Education, Experience and Certifications) Requires 4-year college degree or equivalent work experience. Requires minimum of 5 - 7 years of production experience. Requires 3 years of management experience. KNOWLEDGE, SKILLS AND ABILITIES Must be able to effectively use a personal computer by utilizing standard business software applications. Must have demonstrated excellent oral communication skills by clearly presenting information through the spoken work in positive and negative circumstances. Must have ability to motivate individuals and groups by creating a positive work environment, quality training, and mentoring. Possesses mathematical functions relative to business operations by adding, subtracting, multiplying and dividing all units of measurement. Ability to establish effective communication with direct reports by encouraging open and honest communication; receiving and giving feedback. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information. Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 50 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. Utilizes a scan/copy machine by being able to stand at least two hours per day dependent on demand and volume of work. Deals with the time demands of work schedule by being on &bull; call via cell phone or pager 24 hours a day. Available to work 8 &bull; 12 hour shifts, including nights, weekends, overtime, and holidays dependent upon the volume of work. Deals with high stress levels by adapting to, and coping with, stressful situations for extended period of time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Manager I, Operations

<div> Site Leader POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. Job Duties and Responsibilities �&bull; Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment �&bull; May be responsible for: Reception Services, Switchboard Operations, Shipping & Receiving and Processing of Mail �&bull; Acts as a go to person for a small team of employees, while assisting with job assignment, scheduling of projects, supervising mandatory break times and by reporting and escalating facility related issues to assigned leadership �&bull; Is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. �&bull; Responsible for training and development of assigned staff �&bull; Handles formal contact with the customer on a daily basis �&bull; Responsible for effective implementation and management of RICOH Service Excellence programs. �&bull; Analyzes problems with minimum guidance, while managing the resolution. �&bull; Understands contractual Service Level Agreements, tracks progress, and can execute and report compliance and performance improvement measures effectively to customer key contacts. �&bull; Assists assigned leadership with recruiting, staffing and performance management of site personnel. �&bull; Maintains positive internal working relationships with all department employees by communicating in a professional manner. �&bull; Provides training on workflow and machine operations when necessary. �&bull; Achieves profitability in the area of cost of goods by effectively supervising the use of company materials and supplies. �&bull; Meets quality and deadline standards by the effective use of job scheduling practices. �&bull; Maintains efficient workflow by holding team members accountable for quality and efficiency of their work. �&bull; Facilitates resolution of issues concerning pricing, orders-in by interacting and communicating with sales department. �&bull; Completes site reports and other paperwork on time and accurately. �&bull; May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. �&bull; May include interaction with contracted vendors, facility management and occupants. �&bull; May be responsible for office supply inventory re-ordering. �&bull; May be responsible for Conference room coordination and A/V equipment resource management. �&bull; Completes month-end management report in the absence of Site Manager. �&bull; Assist the assigned AOM/ESM or NOM with training and development of site personnel. �&bull; Place requisitions for site products and supplies by utilizing Oracle's iProcurement application. �&bull; Performs other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: �&bull; High school or GED is required. �&bull; 2+ years of experience in a related field (B2B and/or technical). �&bull; Previous training experience strongly preferred. �&bull; Previous 2+ years Customer facing work experience required. �&bull; Demonstrated proficient knowledge and understanding of technology. KNOWLEDGE, Skills And Abilities �&bull; Tactical facilitator of processes �&bull; Ability to present to a small group �&bull; Moderate Problem-Solving Skills �&bull; Intermediate Customer Service skills �&bull; Intermediate Technical aptitude �&bull; Intermediate Written and Verbal Communication skills Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level �&bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction �&bull; prepare, provide, and convey diversified information �&bull; Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Site Leader

<div> Field Representative II, Print Support POSITION PROFILE Responsible for the daily support of assigned RICOH managed devices within customer's fleet. Responds to customer requests for technical support and training with the focus being on customer service. Responsible for consumable (toner, labels, paper, etc.) replenishment, appropriately facilitating service & supply requests. Capable of performing basic end-user device maintenance tasks, escalating service problems as necessary. Responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory. Job Duties and Responsibilities �&bull; Works to ensure that the (SLAs) service level agreements between customer and RICOH are achieved. �&bull; Responsible for the daily monitoring of device service and supply alerts, responding to and resolving service requests so device availability meets service level agreements. �&bull; Maintains an accurate asset list and location of managed devices with available printer fleet tools and databases. �&bull; Supports continuous fleet optimization efforts through identification of over/under utilized, frequently serviced, and exception devices. �&bull; Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates service problems as necessary. �&bull; Adheres to IMACD process, coordinating and supporting functional tasks, managing, and communicating statuses in a timely manner. �&bull; Maintain an adequate supplies inventory level for devices and their volume requirements. �&bull; Responsible for supply ordering and maintaining appropriate PAR (Periodic Automatic Replacement) levels. �&bull; Monitor and return unused and excess RICOH owned supplies as PAR levels dictate. �&bull; Documents and reports all fleet meter reads. �&bull; Provides training on the use of RICOH equipment and features. �&bull; Provide Team Member training on use of equipment and features and aid in mapping devices. �&bull; Utilizes support resources to minimize field service dispatch and then escalates issues to Level 2 support, as necessary. �&bull; Proactively communicate to the customer the status of problem resolution �&bull; Provide the end users with detailed remote access knowledge and document complete trouble shooting information. �&bull; Assist in hot swap tasks needed to ensure users experience stays intact. �&bull; Responsible for moving desktop printers to a new location only with approval through the SR process. �&bull; Manage on-site hardware inventory. �&bull; Manages printer procurement as required by the customer. �&bull; Manages hot swap inventory. �&bull; Support inventory and implementation efforts �&bull; Completes all required administrative tasks in an accurate and timely manner. �&bull; Exhibits a professional appearance and positive demeanor. �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically requires: �&bull; High School Diploma (or equivalent) with additional education preferred �&bull; IT Help Desk Support experience (application & hardware support) �&bull; Technical Training & Certifications: HP Certifications �&bull; Completion of Ricoh Learning Institute courseware within specified timeframe as assigned/directed by management. KNOWLEDGE, Skills And Abilities �&bull; Excellent customer service skills including ability to follow up to ensure closure of issues and can communicate effectively. �&bull; Good project management skills and ability to prioritize tasksStrong technical knowledge of network and site-specific printers, and company products �&bull; Possesses strong interpersonal and verbal communications skills. �&bull; Possesses methodical approach to resolving problems. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level �&bull; Requires internal contact within department and with other corporate personnel, and external contact with customers, agencies, vendors, etc. �&bull; Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems �&bull; Modest physical effort is required. Work does require walking, standing, bending, reaching, lifting or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.) �&bull; Requires moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Field Representative II, Print Support

<div> QA Support Intern, Digital Services Center POSITION PROFILE The Intern will gain hands-on work experience by participating in QA work projects of various project/services for Digital Services Center. They will assist in the completion of projects while learning in a professional environment. This role is perfect for students or recent graduates eager to apply their academic knowledge in a real-world setting. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Hands-on with various project/services in QA team</li> <li>Learn to conduct QA Performance Testing of APIs</li> <li>Learn to benchmark the Load Testing</li> <li>Automate functionalities testing of various projects/services</li> <li>Learning Azure DevOps methodology</li> <li>Works closely with assigned manager to learn and understand the diverse issues of the assigned function</li> <li>Researches, provides analysis, and offers solutions relating to a variety of functional projects</li> <li>Assists with daily activities of assigned function</li> <li>May perform a variety of tasks at the direction of the management team</li> <li>Performs other duties as assigned</li> </ul>QUALIFICATIONS (Education, Experience, and Certifications)<ul> <li>Student must be currently enrolled in an accredited college or university or recently graduated within one calendar year of the program deadline</li> <li>Students required to be enrolled or have received a degree in a related major in the department of interest and posses some former work or internship experience</li> <li>Students must have a cumulative GPA of 3.0 or higher </li> <li>Students are to successfully complete all required screenings prior to hire</li> </ul>KNOWLEDGE, SKILLS AND ABILITIES<ul> <li>Strong computer skills <ul> <li>Excel, Word, Power Point, etc.</li> </ul></li> <li>Detail oriented and organized </li> <li>Excellent interpersonal and written communication skills </li> <li>Highly motivated with the ability to multi-task </li> <li>Experience with Lotus Notes is a plus</li> </ul>WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS<ul> <li>Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. At times may require heavy travel </li> <li>Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information </li> <li>Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.) </li> <li>Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

QA Support Intern, Digital Services Center

We are looking for a safety conscious Rear Load Driver to join the team at Waste Connections in Apache Junction, AZ. $10,000 STAY-ON BONUS!!! $23 per hour + overtime! M-F 45-50 hours a week. DUTIES AND RESPONSIBILITIES: <ul><li> Ability to safely operate a garbage truck on specified routes to collect solid waste. Waste experience preferred , but not required. </li><li> Ability to read route sheets and service each customer identified on the sheet or assigned by the dispatcher. </li><li> Perform routine inspection and maintenance on vehicles such as checking fluids, safety equipment, and tires. </li><li> Ability to perform a physically demanding job, loading and unloading, at times with no helpers. </li><li> Operate hydraulic hand controls to lift/load refuse and dispose of trash at designated facilities. </li><li> Courteous interaction with our customers and perform other miscellaneous job-related duties as assigned. </li><li> A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed </li></ul> WORKING CONDITIONS AND PHYSICAL EFFORT: <ul><li> Extensive physical activity. Requires strenuous physical work; heavy lifting, pushing, or pulling required of objects over 50 pounds. </li><li> Work environment involves some exposure to physical risks such as moving mechanical parts. Which require following basic safety precautions. </li><li> The employee is exposed to outside weather, including frequent wet and/or humid conditions, as well as exposure to fumes and vibration. Noise level is usually moderate. </li><li>50-55 hours a week on average</li></ul> MINIMUM JOB REQUIREMENTS: <ul><li> Valid Class A CDL with air brakes endorsement as a minimum. </li><li> Must be 21 years of age or older. </li></ul> Apply today and Connect with Your Future! We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Rear Load Driver - Local CDL B

Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire safe drivers that care about the service provided to the community. As a driver with us the minimum responsibilities are:<ul><li>Safely operating a garbage truck on specified routes to collect solid waste.</li><li>Reading route sheets and service each customer identified on the sheet or assigned by the dispatcher.</li><li>Performing routine post and pre route inspections on vehicles such as checking fluids, safety equipment, and tires.</li><li>Having professional and courteous interactions with our customers when needed.</li><li>Perform other miscellaneous job-related duties as assigned.</li><li>Ride on garbage truck to assist the Driver service customers - will load refuse bags and bring containers to the truck for proper disposal.</li><li>Directing the truck driver when backing</li><li>Assisting with vehicle maintenance</li></ul>What we need from you:<ul><li>Valid Class A or B CDL</li><li>Clean driving record</li><li>1 year of local route driving experience</li></ul>What you'll get from us:<ul><li>Competitive Compensation</li><li>401(K) with company match; let us help you save for your future</li><li>Healthcare; Medical, Dental, Vision</li><li>Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund</li><li>Insurance: Life, Short Term/Long Term Disability</li></ul> Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

CDL Driver/Helper

Waste Connections is seeking a reliable and hardworking Local CDL Driver to join our team in Salina, Kansas. The successful candidate will be responsible for the safe and efficient collection and transportation of waste to designated disposal sites. This role requires a strong commitment to safety, customer service, and environmental responsibility. Pay: $23.50 per hour with a $5k stay on bonus Days: Monday - Friday with an occasional Saturday Hours: Start time 6 am. Working 45-55 hour per week Key Responsibilities:<ul><li>Waste Collection and Transportation:<ul><li>Operate trash trucks to collect garbage, recycling, and yard waste on assigned routes.</li><li>Ensure the safe and efficient loading of waste materials using appropriate techniques and equipment.</li><li>Transport collected waste to designated disposal facilities.</li></ul></li></ul><ul><li>Vehicle Operation and Maintenance:<ul><li>Conduct pre-trip and post-trip inspections of the truck, ensuring it is in good working condition.</li><li>Report any mechanical issues or maintenance needs to the fleet maintenance team promptly.</li><li>Perform routine cleaning and maintenance of the vehicle to ensure compliance with safety standards.</li></ul></li></ul><ul><li>Safety and Compliance:<ul><li>Adhere to all safety protocols and company policies while operating the vehicle and handling waste materials.</li><li>Comply with local, state, and federal regulations related to waste management and transportation.</li><li>Use personal protective equipment (PPE) as required and provided.</li></ul></li></ul><ul><li>Customer Service:<ul><li>Interact courteously with customers and the public, addressing any questions or concerns professionally.</li><li>Ensure waste collection services meet customer expectations and resolve issues promptly.</li></ul></li></ul><ul><li>Record Keeping:<ul><li>Maintain accurate records of daily routes, waste collected, and any incidents or issues encountered.</li><li>Complete and submit required documentation in a timely manner.</li><li>Qualifications:</li></ul></li></ul>Qualifications:<ul><li>Valid commercial driver's license (CDL) with a clean driving record.</li><li>Previous experience in waste collection or driving heavy-duty trucks preferred .</li><li>Strong knowledge of local streets and routes.</li><li>Excellent driving skills with a focus on safety.</li><li>Ability to perform physically demanding tasks, including lifting and loading heavy items, with the ability to stand, walk, bend, and climb into the truck multiple times a day.</li><li>Comfortable working in various weather conditions</li><li>Good communication and interpersonal skills.</li><li>Steady working history.</li><li>Basic mechanical knowledge for vehicle inspections and minor maintenance tasks.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Monthly safety bonus</li><li>Health, dental, and vision insurance</li><li>Retirement plan with company match</li><li>Paid time off and holidays</li><li>Training and development opportunities</li><li>Uniforms provided</li><li>Free trash service</li></ul>Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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